Privacy Policy

This privacy policy applies to Utah Water Damage Restoration Pros and to the website at utahwaterdamagerestoration.pro. It covers what happens when you visit this site and what happens when you call the number published on it. It does not govern the practices of the independent contractors you may be connected with, who operate their own businesses and maintain their own privacy practices.

By using this website or calling the published number, you agree to the handling of information described here. If you do not agree with this policy, please do not use the site or the phone line.

This website is a static site. It does not host a contact form, does not accept file uploads, and does not ask you to create an account. There is no mechanism on this site for you to submit your name, address, phone number, or email address to us directly.

Standard server logs may be recorded by the hosting infrastructure that serves these pages. Those logs typically include the pages requested, the time of the request, a truncated or masked network address, the referring page, and a browser user agent string. This information is used for security, capacity planning, and diagnosing errors. It is not used to build advertising profiles.

This site does not load third-party fonts, scripts, analytics packages, advertising pixels, or content from external networks. Every asset needed to render a page, including the stylesheet, the small enhancement script, and the favicon, is served from the same origin as the page itself. That means a visit here does not generate requests to third parties.

When you call, the dispatcher will ask for details needed to route your request: generally your name, a contact number, an address or ZIP code, and a description of the water damage. That information is used to confirm coverage, identify the appropriate type of contractor, and pass the request along so someone can call you back.

Because the request is handled by phone, information is shared with the independent contractor contacted for your area so that they can respond. Those contractors may keep their own records of the request and of any work they perform, and their handling of that information is governed by their own policies rather than this one.

Call details are also used for routine operational purposes: confirming that a call was handled, resolving a complaint, and improving how calls are routed.

Information is used to respond to your request, route it to a contractor serving your area, follow up on the outcome, maintain business records, comply with legal obligations, and protect against misuse of the service. It is not sold as a standalone list, and this site does not run an advertising or remarketing program that follows you across the web.

Aggregate, non-identifying information, such as how many calls came from a particular ZIP code in a given month, may be used to decide where coverage capacity needs to grow.

Information about a call is shared with the contractor contacted for your area, because that is the entire purpose of the service. Information may also be shared with service providers who support operations, such as telephone systems and hosting infrastructure, and with authorities where required by law, subpoena, or legal process.

Where a business is transferred, merged, or sold, information held in the ordinary course of operations may be transferred as part of that transaction, subject to this policy or a successor policy that is at least as protective.

Call records and related notes are retained for as long as needed for operational, accounting, and legal purposes, and then deleted or anonymized. Reasonable technical and organizational measures are used to protect information against unauthorized access, alteration, or loss. No system can be guaranteed to be completely secure, and information transmitted over a phone network or the public internet carries inherent risk.

You may ask what information about you is held, request a correction, or request deletion, subject to legal and contractual retention requirements. You may also ask not to be contacted again after a request has been handled. Because this service operates by phone, the most direct route for any of these requests is to call the published number and ask to speak with someone about your records.

Depending on where you live, you may have additional rights under state privacy laws, including rights regarding the sale of personal information. As described above, this service does not sell personal information.

This website and service are intended for adults handling a property emergency. The site is not directed at children, and information is not knowingly collected from children.

This policy may be updated to reflect changes in the service, in legal requirements, or in how information is handled. The version published on this page is the current one, and continued use of the site or the phone line after an update indicates acceptance of the revised policy.