Terms of Use

By accessing this website or calling the number published on it, you agree to these terms. If you do not agree, do not use the site or the phone line. These terms apply to all visitors and to anyone who contacts the service by phone.

Utah Water Damage Restoration Pros operates a telephone service that connects homeowners with independent local restoration contractors. The contractors in the network are separate businesses. They are not employees, agents, franchisees, or representatives of this service, and they operate under their own names, licenses, insurance, pricing, and terms of engagement.

This service does not perform restoration work, does not supervise it, does not inspect it, and does not control the manner in which any contractor performs it. Any agreement for work is between you and the contractor you engage.

It is your responsibility to verify that any contractor you hire holds the licenses, permits, registrations, and insurance required for the work being performed in your jurisdiction. Before work begins, ask for proof of licensure and insurance, confirm the business name on the documentation matches the business you are dealing with, and get the scope of work and the pricing in writing.

This service does not warrant or guarantee any work performed by any contractor, and it makes no representation about the qualifications, licensing status, insurance coverage, or performance of any contractor in the network.

The phone line is answered 24 hours a day. That is a statement about the phone line, not a promise about when a crew will arrive at your property. Same-day and 24/7 emergency services are subject to contractor participation, location, technician availability, and demand. Availability is not guaranteed and may vary by market and appointment capacity.

During widespread events such as hard freezes, regional storms, or flooding, demand can exceed the number of crews working in an area. Coverage is confirmed by ZIP code on the call, and the realistic window given on that call is the best information available at that time.

Any cost figure discussed by phone is verbal and non-binding. The cost of restoration work depends on conditions found on site, including the category of water involved, the square footage affected, the materials installed, how long the structure was wet, and whether reconstruction is included. A written scope with pricing should be provided by the contractor before work begins.

The content on this website is provided for general information. It describes typical practices and common conditions, and it is not a substitute for an on-site assessment, a professional inspection, or advice from your insurance carrier. Construction, plumbing, and drainage conditions vary from one property to another, and any guidance here should be checked against your specific situation.

While reasonable care is taken to keep the information current, no warranty is made that every page is complete, accurate, or applicable to your property. Local codes and requirements change, and coverage areas change.

You agree not to misuse this website, including attempting to gain unauthorized access to it or to the systems that serve it, submitting automated requests intended to degrade availability, scraping content for republication, or using the site or phone line to harass any person or business, to make false reports, or to request emergency services you do not need.

The text, layout, design, and graphics on this website are the property of this service and are protected by applicable intellectual property law. You may view and print pages for your own personal, non-commercial use. You may not republish, redistribute, or create derivative works from this content without written permission.

To the fullest extent permitted by law, this service is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or the phone line, or from any act or omission of any independent contractor, including property damage, personal injury, mold, water damage, delay, or the cost of substitute services.

The service is provided on an as-is and as-available basis, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

These terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. If any provision is found unenforceable, the remaining provisions remain in effect. These terms may be revised at any time, and the version published on this page governs your use of the site and the phone line.